Shipping policy
Keset House Shipping Policy
Last updated: October 16, 2026
Thank you for shopping with Keset House! We take great care in preparing and shipping your books so they arrive ready to be enjoyed, shared, and treasured.
Order Processing
Orders are typically processed within 2–5 business days, depending on product availability and fulfillment requirements.
Some books are printed or fulfilled through third-party publishing and distribution partners and may require additional processing time.
Processing times do not include weekends or holidays. Any delivery estimates provided at checkout are estimates rather than guarantees.
Shipping Destinations
Keset House ships to eligible destinations within the United States and to international destinations where shipping is available at checkout.
Available shipping destinations and methods are determined by the options offered during checkout.
We are working to expand international delivery options so readers around the world can enjoy our books.
Shipping Rates
Shipping charges are calculated or displayed during checkout based on the order, shipping destination, and available delivery methods.
Any promotional shipping offers or free-shipping thresholds will be shown during checkout when applicable.
International shipping rates may differ from domestic rates.
Delivery Times
Delivery times vary depending on the shipping carrier, destination, product availability, and fulfillment provider.
Shipping delays may occur because of weather, holidays, customs processing, or carrier disruptions.
International Orders and Customs
International orders may be subject to import duties, customs fees, or taxes imposed by the destination country.
Unless otherwise indicated at checkout, customers are responsible for any applicable import duties, customs charges, or destination-country fees.
International delivery availability and costs will be confirmed during checkout.
Tracking Information
When tracking information is available, it will be provided by email after your order ships.
Some shipping services may offer limited tracking.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If you notice an error in your shipping address, please contact us as soon as possible at info@kesethouse.com.
We cannot guarantee that an address can be changed after an order enters fulfillment.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us at info@kesethouse.com with your order number and details of the issue.
We will review the situation and work toward an appropriate resolution.
For damaged or incorrect products, please refer to our Return and Refund Policy.
Contact Us
For questions about shipping or your order, please contact:
**